Current Delivery Schedule
An Update Regarding Novel Coronavirus
Production is currently normal on most of our product categories. The main exception to this is Wool Rugs for which production is delayed until 14th April.
Delivery in Hong Kong remains normal. International delivery for larger packages also continues to operate normally in most countries. However delivery for smaller individual packages may be delayed due to the temporary suspension of e-Packet delivery by some postal services. There may also be longer Customs clearance and local delivery times generally depending on the current situation in your region.
Most of our wool and viscose rugs are hand made in India. The Indian Government has temporarily suspended manufacturing in the country until 14th April. This means the normal delivery times for these rugs will resume or apply from from 14th April. This date may be extended depending on the decision of the Indian Government. Production of most non-wool rugs remains normal.
Should the situation change affecting production or delivery times for your order we will contact you with further updates. Please also check back on this page for regular updates.
Thank you for your understanding over this period, and rest assured we will process and ship your order as soon as we can.