Current Delivery Schedule
An Update Regarding Covid-19
Production is currently normal on all product categories, with the exception of some items in our Rugs Collection*
Delivery in Hong Kong remains normal, with the exception of some items in our Rugs Collection*
Delivery services to the following countries are temporarily suspended by the Postal Service: Australia, Canada, New Zealand, United Kingdom, United States, South America, South Africa and the Middle East. For any new or existing orders to these countries, orders will be shipped as soon as Air Parcel delivery service resumes.
Delivery services to Europe and Asia currently continue to operate as normal.
*Wool, Viscose and Hemp Rugs
Most of our wool, viscose and hemp rugs are hand made in India. The Indian Government has temporarily suspended manufacturing in the country as a Covid-19 measure. The resumption of production depends on the decision of the Indian Government, but currently we expect that it may resume in June. This means the normal delivery times for these rugs will resume or apply from the date that production resumes. Production of most non-wool rugs remains normal.
Should the situation change affecting production or delivery times for your order we will contact you with further updates. Please also check back on this page for regular updates.
Thank you for your understanding over this period, and rest assured we will process and ship your order as soon as we can.