INTERNATIONAL DELIVERY
*Please check our Chinese New Year delivery times, and Covid-19 Update.
We Offer Low Cost Worldwide Delivery.
International delivery is available for all items except furniture, and is indicated by the “Delivers Worldwide” text on the product page.
We deliver via our international network of couriers, and all shipments include tracking. Delivery costs are based on weight and start at just $US 3.05 for the first 1kg, and $US 2.05 for each additional 1kg, depending on your location. You can check the weight of an item on the product detail page.
To get an accurate shipping cost for your location, simply add items to your cart and register an address – and you will see charges reflected in your cart.
Delivery takes 10 - 16 business days depending on your location. Full details of delivery times and costs are shown below;
| Country | Standard Air Delivery |
|
Asia |
$US 3.05 first 1kg |
| Australia & New Zealand | $US 6.10 first 1kg $US 4.05 each extra 1kg (11 – 13 business days) |
|
Europe Austria, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Spain, Sweden, Switzerland, Ukraine, United Kingdom. |
$US 12.20 first 1kg $US 4.05 each extra 1kg (11 – 16 business days) |
|
Latin America & the Caribbean Argentina, Brazil, Chile, Jamaica, Mexico, Peru. |
$US 16.20 first 1kg $US 6.10 each extra 1kg (13 – 16 business days) |
|
Middle East & Africa Angola, Bahrain, Egypt, Israel, Mauritius, Nigeria, Qatar, South Africa, Tanzania, Tunisia, Turkey, United Arab Emirates, Zimbabwe. |
$US 9.10 first 1kg $US 4.05 each extra 1kg (11 – 18 business days) |
|
North America Canada, United States of America. |
$US 7.10 first 1kg $US 5.10 each extra 1kg (11 – 16 business days) |
|
Rug Orders Asia, Australia, New Zealand, Europe, Latin America, The Carribean, Middle East, Africa, North America |
FREE
160x230cm: 3-4 weeks |
Customs Duties & Taxes
All goods are sold tax and duty free, and do not include any local duties or taxes that may apply in your country. As the customer, you are responsible for any taxes, duties or import restrictions that may apply in your country. As we have no control over local customs, we cannot be responsible for any additional costs, delays or non-receipt that you may incur as a result of the import laws in your country. To get an estimate of whether duties and taxes may apply to your order, please visit Simply Duty. To check if items may be restricted, please visit your country’s customs website for more information.
Delivery Schedule
Our quoted delivery times are a good indication of the typical delivery time for each destination and product type, however they are not a guaranteed delivery time, and there can sometimes be delays due to unforeseen circumstances. If there is an extended delay we will notify you, otherwise rest assured we will deliver your order as soon as possible.
Order Tracking
Order tracking is available on all orders and tracking details will be automatically emailed to you as soon as your order ships. Once you have your tracking number, you can also track your package here.