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International Delivery

We offer FREE International Delivery.

International delivery is available for all items except furniture, and selected bulky items, and is indicated by the “Delivers Worldwide” text on the product page.

Orders are delivered via our international network of couriers and postal services. All shipments include tracking, which becomes available about 7 days after placing your order:

The total delivery time to most destinations is about 11-17 days from your order date. More specific delivery estimates by country are shown on the product page.

Handmade Rugs

Most of our handmade rugs are made to order, which helps us keep prices lower and offer you free delivery. The delivery times depend on the size ordered:
160 x 230cm: 3-4 weeks
Other Sizes: 4-6 weeks

Customs Duties & Taxes

All goods are sold tax and duty free, and do not include any local duties or taxes that may apply in your country. As the customer, you are responsible for any taxes, duties or import restrictions that may apply in your country. As we have no control over local customs, we cannot be responsible for any additional costs, delays or non-receipt that you may incur as a result of the import laws in your country. To get an estimate of whether duties and taxes may apply to your order, please visit Simply Duty. To check if items may be restricted, please visit your country’s customs website for more information.

Delivery Times

Our quoted delivery times are a good indication of the typical delivery time for each destination and product type, however due to the complex nature of international shipping, they are not a guaranteed delivery time, and there can sometimes be delays due to unforeseen circumstances. If there is an extended delay we will notify you, otherwise rest assured we will deliver your order as soon as possible.

Order Tracking

Order tracking is available on all orders and tracking details will be automatically emailed to you as soon as your order ships. Once you have your tracking number, you can also track your package here.