Delivery

We ship worldwide for super-low rates – choose your option for more information:

Hong Kong Delivery

  • We offer FREE Delivery on most items, on orders over HKD 500 – as well as competitive rates for orders containing bulky items such as sofas. The different delivery options are:

  • Orders Without Bulky Items

    Eg: Small furniture, lighting, cushions, clocks and home accessories. Delivery in 5-10 working days of your order. FREE Delivery on orders over HKD 500. Or HKD 39 for orders less than HKD 500.

  • Orders With Bulky Items

    Eg: Large furniture or bulky items. Delivery in 10-15 working days of your order. HKD 300 for delivery to central areas of Hong Kong Island, Kowloon and New Territories, with additional charges for walk-up service or delivery to outlying areas.

  • Orders With Bulky Items to Outlying Areas

    The additional charges apply to the base rate of HKD 300 for bulky items. An additional charge of HKD 200 applies for delivery of bulky items to the following areas: Discovery Bay, Tung Chung, Park Island, Yuen Long and Tuen Mun. An additional charge of HKD 1,000 applies for delivery of bulky items to South Lantau, and other outlying Island areas.

  • Orders With Bulky Items Requiring Walk-up

    If delivery items do not fit in your lift, there is an additional charge of HKD 100 per floor.

International Delivery

  • We deliver pretty much anywhere in the world, with very competitive rates. International delivery is available for most non-bulky items, and is indicated by the “Ships Worldwide” symbol on the product page. You can also filter by “Ships Worldwide” symbol on the category pages to only see items that ship internationally.

  • We deliver via our international network of couriers, and all shipments include tracking. Delivery starts at just $US 3.05 for the first 1kg, and $US 2.05 for each additional 1kg, depending on your location. You can check the weight of an item on the product detail page. To get an accurate shipping cost for your location, simply add items to your cart and register an address – and you will see charges reflected in your cart. There is also an express delivery option. Full details of delivery times and costs are shown below;

Country

Standard Air Delivery

Express Air Delivery

Asia
India, Indonesia, Japan, South Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam.

$US 3.05 first 1kg
$US 2.05 each extra 1kg

(10 – 15 business days)

$US 19 first 1kg
$US 7 each extra 1kg

(7 – 9 business days)

Australia & New Zealand

$US 6.10 first 1kg
$US 4.05 each extra 1kg

(11 – 13 business days)

$US 25 first 1kg
$US 14 each extra 1kg

(7 – 9 business days)

Europe
Austria, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Spain, Sweden, Switzerland, Ukraine, United Kingdom.

$US 12.20 first 1kg
$US 4.05 each extra 1kg

(11 – 16 business days)

$US 34 first 1kg
$US 14 each extra 1kg

(7 – 10 business days)

Latin America & the Caribbean
Argentina, Brazil, Chile, Jamaica, Mexico, Peru.

$US 16.20 first 1kg
$US 6.10 each extra 1kg

(13 – 16 business days)

$US 40 first 1kg
$US 20 each extra 1kg

(7 – 10 business days)

Middle East & Africa
Angola, Bahrain, Egypt, Israel, Mauritius, Nigeria, Qatar, Saudi Arabia, South Africa, Tanzania, Tunisia, Turkey, United Arab Emirates, Zimbabwe.

$US 9.10 first 1kg
$US 4.05 each extra 1kg

(11 – 18 business days)

$US 36 first 1kg
$US 17 each extra 1kg

(7 – 10 business days)

North America
Canada, United States of America.

$US 7.10 first 1kg
$US 5.10 each extra 1kg

(11 – 16 business days)

$US 30 first 1kg
$US 17 each extra 1kg

(7 – 10 business days)


Customs Duties & Taxes

All goods are sold tax and duty free, and do not include any local duties or taxes that may apply in your country. As the customer, you are responsible for any taxes, duties or import restrictions that may apply in your country. As we have no control over local customs, we cannot be responsible for any additional costs, delays or non-receipt that you may incur as a result of the import laws in your country. To get an estimate of whether duties and taxes may apply to your order, please visit Simply Duty. To check if items may be restricted, please visit your country’s customs website for more information.

Order Tracking

Order tracking is available on all orders and tracking details will be automatically emailed to you as soon as your order ships. Once you have your tracking number, you can also track your package here.